Share the Configuration Details
You can share the configuration details of a BE4000 site with your customers. Before you begin Ensure that the BE4000 site is in the "Online" state. Procedure Step 1: Log…
Troubleshoot the BE4000
You can view the status of all the BE4000 appliances at various customer locations. Service status is refreshed in real time. Click the icon to manually refresh the status. …
Cloud connectivity issues
First make sure the service is available by checking: https://status.be4000.cisco.com/ If the portal service is available, please make sure your network is available to connect to UDP ports 500 and…
RMA and replace devices
Replace a Faulty BE4000 Appliance BE4000 supports Return Material Authorization (RMA), wherein you can replace a faulty BE4000 appliance with a new one. The configurations of the faulty appliance can be restored…