Cisco Business Edition 4000

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Setting up Business Hours

Business hours are the hours during the day in which business is commonly conducted. BE4000 allows you set weekly schedule for open hours and yearly holidays when the business is closed.

Select one of the following options:

  • 24/7 (No closed hours) – You can upload one audio file that is played for all calls received during 24/7.
  • Dual Hours (Open and Closed) – You can upload different audio files for the calls received during open and closed hours.

If you select “Dual Hours (Open and Closed)”, enter the following:

Specify the open hours for each day of the week. You must enter time in 24-hour format only (17:00 for example). Time must be either full (:00) or half hours (:30). If your working hours is not the same for all days in a week, click “Add New Hours” and add working hours specific to each day.

Optional:

  • Set up your holiday list. In the holiday list, the date should not be less than the present day.
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