Cisco Business Edition 4000

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Managing Mailboxes

Personal Mailbox

Personal mailbox is assigned to a specific user and is accessible only by that user. When a caller leaves a message in the mailbox, the message waiting indicator (MWI) light turns on.

You can specify the maximum quota for the voice mailbox for every user using the portal. The default mailbox size is 10 minutes with maximum message size of 2 minutes.

Set Up Personal Mailbox for a User

Procedure

Step 1: Click Manage Site from Actions menu for the desired site on the dashboard.

Step 2: Click Personal Mailbox.

Step 3: Click Add User.

Step 4: Enter the information in the fields.

Step 5: Click the arrows at the bottom of the screen to move to next screen or to go back to the previous screen.

Step 6: Click Yes.


Set Up Personal Mailbox for a User Without an Assigned Phone

ProcedureStep 1: Created an extension for the user.Step 2: Create a Personal Mailbox for the user.

Step 3: Communicate the PIN to the user.

Users can access the configured the mailbox from any phone.

Access Personal Mailbox-Users Without an Assigned Phone

Group mailbox is assigned to a group of users. All members in the group have access to the group mailbox. When a caller leaves a message in a group mailbox, message waiting indicator (MWI) is not turned on. However, when members log in their personal mailbox, the mailbox menu allows the members to access the messages in each General delivery mailbox (GDM) to which the member belongs. Only one person can access the GDM at a time.

Add a New Group Mailbox

Procedure

Step 1: Click Manage Site from Actions menu for the desired site on the dashboard.

Step 2: Click Group Mailbox.

Step 3: Click Add Group Mailbox.

Step 4: Enter the information in the fields.

Step 5: Click the arrows at the bottom of the screen to move to next screen or to go back to the previous screen.

Step 6: Click Yes.

Add Users to Group Mailbox

Procedure

Step 1: Click Manage Site from Actions menu for the desired site on the dashboard.

Step 2: Click Group Mailbox.

Step 3: Click Modify Group from the Actions menu for the desired Group Mailbox.

Step 4: Navigate to Owners/Members page.

Step 5: Search for a user in the Add Members field and click Add.

Step 6: Click the arrows at the bottom of the screen to move to next screen or to go back to the previous screen.

Step 7: Click Yes.

Modify Owners of a Group Mailbox

Procedure

Step 1: Click Manage Site from Actions menu for the desired site on the dashboard

Step 2: Click Group Mailbox.

Step 3: Click Modify Group from the Actions menu for the desired Group Mailbox.

Step 4: Navigate to Owners/Members page.

Step 5: Search for a user in the Modify Owners field and click Add.

Step 6: Click the arrows at the bottom of the screen to move to next screen or to go back to the previous screen.

Step 7: Click Yes.

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