View Phone Firmware Version and IP Address

The columns containing IP address and phone firmware version are hidden by default. Perform the following steps to view the columns.


Step 1: Log in to the BE4000 portal

Step 2: Click Manage Site > Phones from Actions menu for the desired site on the dashboard.

Step 3: Click Edit Columns.

Step 4: Check the IP Address and Version check boxes.

Step 5: Click Update.

Two new columns are displayed with the IP address and phone firmware version details.

Note: In some scenarios, if the phone firmware information that is extracted from the BE4000 appliance contains special characters, the firmware version is displayed as “–“.