Navigation

Emergency Alerting

NOTE: Call Detail Records and Emergency Alerting—These features are currently in development and are not intended for production use.

BE4000 allows you to monitor the calls that are made from within the organization to specific external numbers, such as (911). You can enter the numbers to monitor and the email address to receive the notification when the specified numbers are dialed.

Add a Number for Emergency Alert Notification

Procedure

Step 1: Log in to the BE4000 Portal.

Step 2: Click Manage Site from Actions menu for the desired site on the dashboard.Step 3: Click Reports > CDR Collection.Step 4: Turn on Collect Call Detail Records.Step 5: Click Add Row and enter the desired numbers under Dialed Number(s). When a user in the BE4000 system dials the number(s) entered here, an email is triggered.

Step 6: Enter the Add Row and enter the email address(es) in under Email address(es). The email address entered here receives a notification when a user dials the numbers specified under Dialed Number(s).

Step 7: Click Save.

Remove a Number from Emergency Alert Notification

ProcedureStep 1: Log in to the BE4000 Portal.Step 2: Click Manage Site from Actions menu for the desired site on the dashboard.Step 3: Click Reports > CDR Collection.

Step 4: Turn on Collect Call Detail Records.

Step 5: Click Delete corresponding to the required number under Emergency Alerting section.

Step 6: Click Save.