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Configure and Restore Backups

Configure Back Up Schedule for a Site

BE4000 allows you to back up your site configurations on a regular interval. You can set the day and time during which the system automatically backs up your site configuration. The previous five consecutive backups are stored in the BE4000 portal.

NOTE:

  • You cannot schedule more than one backup per day.
  • You must configure at least one day in a week to back up your site configuration. If you have not scheduled a backup for your site, by default, the site is backed up every Saturday during the maintenance schedule.

Before you begin

Ensure that BE4000 site is available in the Online state

Procedure

Step 1: Log in to the BE4000 portal.

Step 2: Click Manage Site from Actions menu for the desired site on the dashboard.

Step 3: Click Settings > Maintenance Schedule.

Step 4: Check the Back Up check box for the days when you want the site to back up the configurations.

Step 5: Click Save.

NOTE: If the scheduled back-up fails for a site in “Online” state, an email is sent to the customer administrators to notify the failure.

What to do next

Restore the backed-up site configuration.

Restore the Backed-Up Site Configuration

BE4000 supports restoring the backed-up site configuration. You can restore any one of the previous five consecutive backed-up site configurations.

Before you begin

  • Ensure that the BE4000 site is available in the Online state

  • A minimum of one backed-up configuration is available to restore

Procedure

Step 1: Log in to the BE4000 portal.

Step 2: Click Manage Site from Actions menu for the desired site on the dashboard.

Step 3: Click Settings > System Restore.

Step 4: Choose a backed-up configuration from the Please select a backup drop-down list. The previous five consecutive back-ups are available to restore.

Step 5: Choose the configurations that you want to restore by clicking one from the following:

  • All Data—Restores the complete site configuration that includes, phone, extension, dial plan, voicemail, and auto attendant data.
  • Phone, Extensions, Dial Plan—Restores the phone, extensions, and dial plan data.
  • Voicemail & Auto Attendant—Restores the voicemail and auto attendant data.

NOTE: We recommend you to click All Data and restore the complete site configuration.

Step 6: Click Restore.

NOTE:

  • The phone system goes offline and is made unavailable for use until the restoration is complete.
  • The backup of the current settings is made first before the restoration begins.