Deployment Prerequisites

Request Access to BE4000 Partner Portal

Before You Begin

  • You must have Cisco ID. If you do not have a Cisco ID, Register Now.
  • You must be associated with a Cisco Partner. If your company is new to Cisco, complete Partner Registration.


Step 1: Log in to http:/​/​​go/​pss with your Cisco ID.

Step 2: Select Manage My Access.

Step 3: Click Request Additional Access.

Step 4: Select BE4000 Portal from the drop-down list.

Step 5: Contact one of the Cisco Partner Administrators from the list in the PSS portal to request for BE4000 Portal access.

Add Partner Users for Accessing the Cisco Business Edition 4000 Management Portal

A Partner Administrator adds you as a user and grants access to the Cisco Business Edition 4000 Management Portal.


Step 1: Log in to Partner Self Service (PSS) portal— with your Cisco ID.

Step 2: Select Manage My Access from the drop-down list.

Step 3: Select Company Access tab.

Step 4: Search and add the user.

Step 5: Click Edit, select BE4000 “User” from the list of services, and click Next.

Step 6: Enter description in the comments field, and click Submit.

Access BE4000 Partner Portal

To access the BE4000 Partner Portal, Cisco partners are required to use two factor authentication using a standards-based one time password (OTP) generator together with their user account. Varieties of standards-based OTP applications are available (some of them are listed here), free of charge, for most makes of smart phone.

Note: The PingID authentication application is not currently supported.


Step 1: Go to the URL: https:/​/​

Step 2: Sign in using your credentials.

Step 3: Accept the Terms of Service.

Step 4: Click Continue on the BE4000 portal.

Step 5: Enter the device name. The name entered here is displayed on the OTP application configured on your smart phone. Click Continue.

Step 6: Use the OTP application to scan the QR code. Click Continue.

Step 7: Enter the security code generated by your OTP application. Click Continue.

Step 8: Save the rescue code. Click Continue.

When you log in to the partner portal for the first time, a video containing the information about how to configure, deploy, and manage a BE4000 site is displayed. You must watch this video completely to proceed further and view the BE4000 Partner Portal dashboard.

Note: If you lose your smart phone, you can sign in using the rescue code.

Collect Customer Network Requirements

Before you proceed further in adding a BE4000 site, ensure that you have collected the following information from your customer:

  • Collect Customer Network Requirements
  • LAN Connection
  • Direct Inward Dial (DID) Numbers
  • SIP Trunk
  • Line Cards (NIMs)
  • Dial Plan
  • Stations (Users & Phones)
  • Inbound Call Mapping
  • Outbound Caller ID
  • Music on Hold
  • Maintenance Schedule