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Deploying a Customer Site

Deploying a Customer site involves downloading the software files from the Cisco Business Edition 4000 Management Portal through the internet. So, we recommend you to have a minimum of 2 Mbps internet download speed. If you do not have the minimum required internet download speed, you can download the latest software files from BE4000 Software Download page onto a USB before deployment. Having the software files on the USB expedites the deployment process.

While deploying the BE4000 site, the following checks are made in sequential order:

  1. Availability of the USB. If USB is not detected, the software files are downloaded from the Cisco Business Edition 4000 Management Portal.

  2. If USB is detected, check for the latest software files. If one or more software files on the USB are out of date, the software files are downloaded from the Cisco Business Edition 4000 Management Portal.

  3. If USB is detected and all the files are the latest, the software files are copied locally from USB.

1. Deploy a Customer Site – Software updates through Internet

Before you begin

Ensure that you have:

  • BE4000 site is added in the Cisco Business Edition 4000 Management Portal
  • Internet download speed is a minimum of 2 Mbps
  • Network Interface Module (NIM) cards, if necessary, are inserted in appropriate slots and connected
  • BE4000 appliance is connected to the network.
  • BE4000 appliance is powered ON

  • A minimum of 2-GB free space on the flash

Procedure

  1. Locate the QR code on the underside of the product.
  2. Use a QR scanner application to scan the QR code and launch the BE4000 portal. If you don’t have a QR scanner, browse to the BE4000 deploy portal by entering the URL – http://be4000.cisco.com/deploy.
  3. Enter the serial number if prompted, and select your site configuration. Ensure that you adhere to the following guidelines while entering the serial number of the BE4000 appliance:  First three characters are letters only, the next four characters are numbers only, and the last four characters are numbers and letters excluding letters O and I.
  4. Verify Network Interface Module (NIM) cards, if necessary, are inserted in appropriate slots, cables are connected and BE4000 appliance is powered ON.
  5. Click Deploy Configuration – After a successful deployment, the site shows “Online” in the Cisco Business Edition 4000 Management Portal.

  6. (Optional) We recommend that you install the BE4000 appliance in a 19-inch rack. You can also wall mount or place the BE4000 appliance on any secure flat surface, if preferred. If you are installing in a rack, use the bracket mounting point (both sides) to attach the mounting brackets with the screws provided. Use suitable fastenings to secure the product in place.

2. Deploy a Customer Site – Software Updates through USB Stick

Before you begin

Ensure that you have:

  • A USB 16GB or less and be formatted for FAT32
  • Download permission for BE4000 Software Download page
  • BE4000 site is added in the Cisco Business Edition 4000 Management Portal
  • Network Interface Module (NIM) cards, if necessary are inserted in appropriate slots and connected
  • BE4000 appliance connected to the network
  • BE4000 appliance is powered ON

Procedure

  1. Download the software from BE4000 Software Download page.
  2. Copy the downloaded software image to the root directory of the USB.
  3. Insert the USB to the USB slot available on the BE4000 appliance.
  4. Locate the QR code on the underside of the product.
  5. Use a QR scanner application to scan the QR code and launch the BE4000 deploy portal. If you don’t have a QR scanner, browse to the BE4000 deploy portal by entering the URL – http://be4000.cisco.com/deploy.
  6. Enter the serial number if prompted, and select your site configuration. Ensure that you adhere to the following guidelines while entering the serial number of the BE4000 appliance:  First three characters are letters only, the next four characters are numbers only, and the last four characters are numbers and letters excluding letters O and I.
  7. Verify Network Interface Module (NIM) cards, if necessary, are inserted in appropriate slots, cables are connected and BE4000 appliance is powered ON.
  8. Click Deploy Configuration. After a successful deployment, the site shows “Online” in the Cisco Business Edition 4000 Management Portal.
  9. (Optional) We recommend that you install the BE4000 appliance in a 19-inch rack. You can also wall mount or place the appliance on any secure flat surface, if preferred. If you are installing in a rack, use the bracket mounting point (both sides) to attach the mounting brackets with the screws provided. Use suitable fastenings to secure the product in place.