Cisco Business Edition 4000

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Cloud connectivity issues

First make sure the service is available by checking: https://status.be4000.cisco.com/

If the portal service is available, please make sure your network is available to connect to UDP ports 500 and 4500. You can test this by using the tool found at https://portcheck.be4000.cisco.com. The video below shows you how to use the tool.

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